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Joining a Series-B stage startup in one of the most exciting MedTech spaces means you will have the opportunity to help re-chart the journey of patients with kidney disease.

Apply online and explore your potential role on our mission-driven team.

Engineering

Strategic Sourcing Manager

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Strategic Sourcing Manager

Location: Irvine, CA (Hybrid)

Employment Type: Full-Time

Salary Range: $117,518 - $142,000 DOE

Job Description

About Us:

Diality Inc, a privately held medical device company located in Irvine, CA is committed to improving the quality of life for patients with kidney disease. We are developing a smart, flexible, portable hemodialysis machine that will enable patients to self-treat at home or wherever they travel. The extremely versatile hemodialysis solution will allow more patients to benefit from their true dialysis prescription at home or in a variety of care settings, including nursing homes, hospitals, and dialysis centers, without the need for pre-mixed dialysate bags or external water-treatment systems.

As a Strategic Sourcing Manager, you will play a crucial role in optimizing our procurement processes, driving cost savings, and maintaining positive supplier relationships. Your expertise in purchasing procedures, strong interpersonal and communication skills, problem-solving abilities, and meticulous organizational skills will be essential in achieving our strategic sourcing objectives.

Essential Duties, Responsibilities, and Expectations:

The role is responsible for developing and executing our sourcing strategy including aspects of supplier development and on-going performance management and business needs. This includes developing and fostering strong relationships with suppliers, negotiating terms and conditions, and leading business reviews with suppliers to drive improved supplier service levels while adhering to quality standards.

Develop, manage, and lead supply chain strategy to support COG reduction, supporting ongoing manufacturing and product development while partnering with key contract manufacturing partners and internal stakeholders.

Partner with peers in the Supplier Quality to drive supplier performance to best in class standards through continuous improvement and ensure suppliers can support new product development projects and product launches and growth.

Plan, lead, and execute supplier management and development projects and activities (including sourcing, price negotiating, contract management, cost reducing and managing improvement projects with suppliers) with accountability for successful completion of all project deliverables.
Provide direction and guidance to cross functional teams and partners (e.g., Manufacturing Engineering, R&D, Supplier Quality, etc.) and Contract Manufacturer partners to execute larger supply chain projects and/or initiatives with high complexity.
Perform variety of analyses to assess business risks and opportunities with a moderate level of financial relevance (e.g., limited global impact, product line) to drive supply chain strategies.
Identify process improvement opportunities, respond to business requirements, design implementation strategies, and solutions, develop test scenarios and drive overall implementation of the change and/or improvements.
Monitor and track global and local issues and provide risk mitigation strategies to minimize disruption of supply chain.
Supervise daily procurement activities.
Support supplier audits.
Maintain the Approved Supplier List
Develops strategies and processes to ensure purchased goods comprising Diality Product remain in compliance with REACH, RoHS, and other applicable regulations.
Collaborate with Diality quality engineers and suppliers to resolve quality issues.
Responsible for ensuring Supplier response and resolution to reported Quality issues, including CAPA.
Additional other duties and projects as required to facilitate Diality goals and objectives, as assigned

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Minimum Qualifications:

Bachelor’s Degree in math, science, or engineering.
10+ years related work experience.
7+ years work experience in an operations/supply chain role within an FDA regulated environment in the medical device industry or medical field.
New Product Introduction and Life Cycle Management experience.
MS Office proficiency and able to quickly learn new software systems

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Preferred Qualifications:

Ability to identify and implement new technologies.
Adaptable to meet rapidly changing priorities and exercise a high degree of business judgment and sound reasoning. Self-starter; self-motivated, results and performance driven.
Six Sigma Black Belt or Lean Expert Certification is a plus.
Demonstrated expertise in purchasing procedures and policies to ensure compliance and efficiency in sourcing activities.
Strong communication and interpersonal abilities, including negotiation and relationship management skills to foster productive relationships with suppliers and stakeholders.
Proficient problem-solving capabilities to identify and resolve sourcing challenges.
Strong analytical and critical thinking skills to make informed decisions.
Exceptional organizational skills to manage procurement processes efficiently.
Keen attention to detail to ensure accuracy and thoroughness in all sourcing activities.
Excellent facilitation and presentation skills.
Able to multi-task a variety of duties and work requests.

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Working Environment:

Office, laboratory, and manufacturing

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Physical Demands:

Prolonged periods of sitting at a desk and working on a computer.
Able to lift up to 15 pounds at times.
Able to access all areas of the facility to determine needs.
May require travel (up to 25%).

Salary Range - $117,518 - $142,000 DOE

Finance

Director, Finance and Accounting

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Are you ready to take the next step in your finance career and make a significant impact in a dynamic and growing company? At Diality Inc., we're seeking a seasoned and results-driven Director of Finance & Accounting to be a pivotal member of our finance team. This is your opportunity to shine as a leader and collaborator alongside our CFO, accounting professionals, and financial planning and analysis (FP&A) senior manager.

As the Director of Finance & Accounting, you will play a critical role in steering our financial ship. Your primary mission will be twofold: first, to lead our accounting function with precision and diligence, and second, to direct our FP&A budgeting and forecasting functions with vision and strategy. In this role, you will be instrumental in ensuring the integrity of our financial processes, guaranteeing the timeliness and accuracy of our financial statements, and empowering our FP&A function to proactively engage with internal stakeholders across the organization.

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Duties & Responsibilities:

Own the financial close process to produce accurate and timely financial statements
Lead accounting team and ensure close coordination between accounting and FP&A
Mentor direct report staff to grow their experience and capabilities
Own the company’s accounting policies and maintain a strong internal control environment
Research, evaluate alternatives, present options, and execute on finance department priorities and ensure alignment of priorities relative to the overall company and other functions within the company
Drive the company’s FP&A function to provide insights and work collaboratively with other company functions
Partner with HR and external professional employer organization to administer payroll and employee benefits, particularly the accounting impacts
Coordinate with external audit, tax, and other consultants as needed
Lead annual budget and quarterly financial forecast processes
Assist the preparation of tax returns and filings including sales taxes
Understand strategic goals from the executive leadership team, work with CFO to build a finance team to enable the company to achieve its goals
Oversee and assist the preparation of financial materials for banks and investors as needed
Partner with other business functions as needed to drive cross-functional process and system improvements

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Qualification Requirements:

CPA required
At least 7 years experience as a Controller, Accounting Manager, or Finance Manager
At least 10 years of overall combined accounting and finance experience
Thorough knowledge of generally accepted accounting principles, best practice procedures, cost accounting, internal controls
Financial planning and analysis experience, especially best practices identification and deployment
Familiar with managing capitalization tables, including stock option issuance, exercises, accounting impacts, state and federal tax impacts and compliance
Experience with NetSuite ERP required
Medical device industry experience a plus
Experience with Carta equity tracking system a plus
Experience with budget development & forecasting processes
Experience drafting and implementing accounting processes and documentation, ASC 606 revenue recognition & ASC 842 lease accounting a plus
Ability to translate complex financial concepts to individuals at all levels
A passion for financial excellence and driving results
Highest regard for confidentiality, integrity, and compliance
Strong knowledge and skills in MS Office including Excel

SALARY - $178 - $220k base + bonus + equity

Marketing

No positions available. Please check back.

Medical Affairs

Vice President, Medical Affairs

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Diality Inc., a privately held medical device company located in Irvine, CA is committed to improving the quality of life for patients with kidney disease. We are developing a smart, flexible, portable hemodialysis machine that will enable patients to self-treat at home or wherever they travel. The extremely versatile hemodialysis solution will allow more patients to benefit from their true dialysis prescription at home or in a variety of care settings, including nursing homes, hospitals, and dialysis centers, without the need for pre-mixed dialysate bags or external water-treatment.

We are looking for a Vice President, Medical Affairs who will leverage experience as a strategic scientific/medial leader to build and lead a high-performing Medial Affairs Organization. Reporting to the CEO, this newly created position will ensure effective medical and scientific partnerships with relevant healthcare providers and patient stakeholders in support of all Diality's regulatory approvals and commercialization efforts.

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Essential Duties, Responsibilities, and Expectations

‍Revenue Recognition Responsibilities

Define and establish a Medical Affairs vision and strategy for Diality, building an operational Medical Affairs Organization to support the launch of all current and future programs supporting expansion of Diality's hemodialysis system's use into the home environment and other markets with a small, nimble team of top medical talent to build an integrated Medical Affairs function.
Establish and oversee relevant systems and processes to support business needs and ensure compliant, consistent, and ethical operations reflecting the values of the organization.
Lead all clinical trial activity the organization participates in, including study planning, design, execution of key pivotal trials, compliance, and audits.
Develop Educational programs involving Internal Educations, Physicians Patients and Compliance.
Lead Scientific Communications management with publication strategies, abstracts, manuscripts, podium presentations, and actively participate and present on the podium in relevant scientific meetings and educational events.
Manage unrestricted grants, medical information, health economics and outcomes research, and investigator-initiated trials that meet key strategic needs of the company.
Lead the clinical operations team to cover Device safety, Clinical Data Management and Biostatistical analysis internally or externally as appropriate.
Collaborate with the commercial organization to develop a comprehensive post market approval research strategy to support our product’s value proposition (clinical and healthcare economic) in targeted clinical settings and develop a strategy for communicating our clinical and healthcare economic evidence to external stakeholders with the commercial team.
Key Opinion Leader management through the company’s clinical advisory board (CAB) and study steering and publication committees.
Establish and maintain contacts with external partners such as university groups, KOLs, investigators, patient advocacy groups, industry groups and consultants.
Evidence Based Medicine knowledge and competitive landscape management.
Act as the primary clinical reviewer of advertising, promotional material, and upstream marketing escalation point for Diality, including but not limited to medical related questions/issues from Diality Sponsored projects.
Act as the primary clinical escalation point for Quality and provide strategic input for R&D and New Business Development.
Working with the head of marketing develop a customer-relationship management platform, that includes identifying, engaging, and managing relationships with dialysis key thought leaders; major national and international dialysis organizations; dialysis patient advocacy groups; University, VA and DOD dialysis departments, and similar international relationships.
Lead the development and adoption of processes to accommodate new or changing external requirements in support of medical affairs activities, keeping current with regulations and requirements in the global environment including regulatory affairs authorities.

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Qualifications & Requirements

An experienced Medical Affairs leader with 10+ or more years of medical device or -pharma industry experience with a strong background in Medical Affairs, particularly in the U.S.

Significant Medical Affairs experience in nephrology is required and should hold an active US Medical License and have a working knowledge of the US dialysis industry.

Have previously built or expanded a Medical Affairs department with additional capabilities and experience driving successful launch and post-launch medical/scientific product support throughout the life cycle is preferred.

Comfortable in a fast-paced and evolving environment and have demonstrated ability to align the Medical Affair function with the growth of a company or organization.

Work effectively in a small team environment and can roll up your sleeves to ensure all department goals are achieved.

An inspirational people leader recognized for building and managing high-performing cross-functional teams.

Naturally collaborative medical leader who can drive exceptional cross-functional partnerships and scientific exchange with diverse internal and external stakeholders.

Strong compliance mindset and excellent understanding of relevant GCP, ICH and FDA/ EMA regulations.

Excellent written and spoken English communication skills.

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Base Salary

$273,961/yr - $365,000/yr

Exact compensation may vary based on skills, experience, and location.

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Quality and Regulatory

No positions available. Please check back.

Sales and Support

Customer Success Coordinator

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Customer Success Coordinator

Location: Minnesota, United States (Remote)

Employment Type: Full-Time (Hourly)

Salary Range Hourly: $20.67 - $26.44 DOE

Job Description

About Us:

The Customer Success Coordinator will report to the Director of Customer Operations and be responsible for providing world-class customer support for the company’s innovative hemodialysis system. As a Customer Success Coordinator, you will play a pivotal role in ensuring the satisfaction and success of our customers and their patients. You’ll be an integral part of the team responsible for coordinating tasks necessary for new customer installations, order fulfillment, tier 1 customer support, and serving as a dedicated customer resource and liaison for issue resolution. You will provide exceptional customer support by answering incoming calls and emails, perform basic troubleshooting steps for the device and gather necessary information for the engineering team to accurately diagnose issues, understand root causes and apply appropriate solutions.

Responsibilities:

1. Tier 1 Customer Support:

Provide exceptional and timely tier 1 customer support to address inquiries, process orders, resolve issues, and assist customers with technical or clinical questions related to our medical device.
Effectively manage inbound calls, emails, and other communication channels to ensure customer inquiries are addressed promptly and professionally.
Maintain a deep understanding of our device, operations, and services to provide accurate and helpful information to customers.

2. Customer Liaison for Product Issues:

Act as a dedicated point of contact for customers, ensuring their concerns and issues are addressed with empathy and professionalism.
Collaborate with internal cross-functional teams, including technical support and product engineering, to resolve complex product-related issues and coordinate solutions.
Liaise with field based customer support teams including field service and clinical training
Keep accurate records of customer interactions and report trends or recurring issues to the product development team for continuous improvement.

3. Project Implementation:

Work closely with customers and contractors to coordinate the onboarding tasks of our device ensuring a smooth transition and minimizing disruptions to their operations.
Coordinate internal resources, tasks and shipments to customer sites.

4. Customer Feedback and Reporting:

Collect and analyze customer feedback to identify areas for improvement and proactively suggest product enhancements or modifications.
Generate reports on customer interactions, support tickets, and implementation progress for management and product development teams.

5. Internal Projects and Initiatives:

as assigned by the manager

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Minimum Qualifications:

Bachelor's degree in a related field or equivalent work experience.
Experience with SaaS based software systems and CRMs and ERPs.
2 - 5 years prior experience in a customer support, customer success, or project coordination role.
Willingness to take calls 24/7 and be a part of the ‘on call’ team for over nights and weekends.
Strong interpersonal and communication skills, both written and verbal. Ability to work independently, solve problems, and make decisions.
Strong organizational skills.

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Preferred Qualifications:

NetSuite experience a plus
Knowledge of medical devices and healthcare industry best practices.
Ability to manage multiple tasks simultaneously with an emphasis on prioritization

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Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals will be required to sit for the majority of the day and will be required to stand as needed. May require walking, primarily on a level surface for periods of time throughout the day. The employee is occasionally required to stand, walk, climb or balance, stoop, kneel, crouch or crawl and talk or hear. Proper lifting techniques will be required to lift up to 75lbs. Individuals will be required to travel via airplane, train, taxi, car and/or other means of transportation as needed.

Working Environment:

This position primarily works in an office environment. It requires frequent sitting, standing and walking. Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities.

Travel:

Willingness to travel domestically as needed (percentage of travel may vary).

Hourly Range - $20.67 - $26.44 DOE

Application Form

Please apply below if you are passionate about improving lives impacted by kidney disease.

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